This Privacy Policy explains how Creations DayByDay, LLC handles personal information in the course of running a daily sketch and journal page studio. The website and the studio services described here are operated and maintained by DayByDay Creations, the developer and studio team that builds and supports the daily page method.
The company address for all privacy correspondence is Creations DayByDay, LLC, 363 E 200 N, Logan - 84321-4102, United States (US). The contact email is creations@daybydaycreations.hair and the contact phone number is +16576705494. This notice applies to the website, to studio correspondence, to commission briefs, to orders for printed page sets and journal kits, to framing requests, to open page day bookings and to gift page bundles.
We keep this notice in plain English because a privacy notice that nobody can read protects nobody. If any part of it is unclear, write to the studio and a person will explain it in a reply.
1. Who we are
Creations DayByDay, LLC is a studio that draws one dated journal page each day. The company is the data controller for the information described in this notice. The registered business address is 363 E 200 N, Logan - 84321-4102, United States (US). The studio email address is creations@daybydaycreations.hair and the studio telephone number is +16576705494.
The website and its supporting code are maintained by DayByDay Creations, which also acts as the studio team behind the daily page method. The same team answers privacy questions, processes erasure requests and keeps the internal record of what information the studio holds.
2. Scope of this notice
This notice covers information processed through this website and through the normal operation of the studio. It covers the contact form, email correspondence, telephone calls, printed order forms, shipping records, framing work orders, open page day bookings and gift bundle requests.
This notice does not cover websites run by other companies, payment gateways that present their own terms at the point of payment, or delivery carriers that handle a parcel after it leaves the studio. Those parties publish their own privacy notices and the studio encourages clients to read them. This notice also does not cover information that a client chooses to publish openly, for example a page photograph posted to a public social account.
3. Information we collect
We collect information that is necessary to answer a question, prepare a commission, print a page set, assemble a journal kit, frame a sketch, run an open page day or pack a gift bundle. In ordinary studio work the categories below are the ones that appear.
Contact details
- Name, email address and telephone number supplied through the contact form or by direct email.
- Postal address for shipping, framing collection or return of a loaned sample.
- Business name and billing contact where a client orders on behalf of an organization.
Commission and order details
- Written briefs describing the scene, room, object or person that a page should hold.
- Dates requested, dates confirmed and dates changed on the calendar check grid.
- Preferences about paper, size, ink weight, mat colour, frame profile and wrapping.
- Correspondence about a thumbnail, a proof photograph or a revision.
Photographs and reference images
- Images sent by a client as reference, kept only for the life of the commission and its archive entry.
- Proof photographs taken by the studio under the north window for approval purposes.
- Photographs taken at open page days, only where a guest has agreed to their use.
Transaction and delivery records
- Invoices, receipts, order numbers and notes about partial payments or deposits.
- Carrier names, tracking references and delivery confirmation dates.
- Return or repair notes where a parcel has been damaged in transit.
Technical information
- Browser type, screen size and the pages visited, gathered in aggregate where measurement is enabled.
- Dates and times of visits, used to understand when studio traffic peaks.
- Referring links, so the studio knows which articles or referrals bring visitors to the site.
We do not ask for government identification numbers, financial account numbers, medical records or precise location data through this website. We do not wish to receive sensitive personal information and ask clients not to include it in a commission brief unless it is genuinely needed for the page.
4. How information reaches us
Most information arrives because a client types it. The contact form on the contact page collects a name, an email address, a subject line and a message. The form is designed to hand the completed message to the visitor mail program so that the visitor can review it before sending. Nothing is submitted to a remote server by the form itself.
Other information arrives by direct email to creations@daybydaycreations.hair, by telephone at +16576705494, by a written order handed over at the studio at 363 E 200 N, Logan - 84321-4102, United States (US), or by a carrier that reports a delivery. A small amount of technical information may be generated automatically by the web server that hosts the site, such as the request time and the requested page.
We also receive information when a client replies to a confirmation email, uploads a reference photograph, or answers a question about a thumbnail. Each of these messages is treated as a normal studio record and stored with the commission it belongs to.
5. Why we use information
Information is used to deliver the service a client has asked for and to run the studio in an ordinary, predictable way. The main purposes are set out below.
- To reply to a question, quotation request or booking enquiry.
- To prepare a thumbnail and a page that matches an approved brief.
- To print, trim and collate a printed page set.
- To assemble, check and pack a journal kit.
- To measure, mount, frame and pack a sketch.
- To reserve a place at a studio open page day and send the day and time.
- To pack and dispatch a gift page bundle on the chosen date.
- To invoice, take a deposit, record a payment and issue a receipt.
- To arrange carriage and resolve a delivery problem.
- To keep the studio archive consistent and searchable for future orders.
- To meet bookkeeping, tax and record keeping obligations.
- To answer a complaint, a chargeback query or an insurance claim.
- To improve the clarity of the website and the speed of studio replies.
We do not sell personal information. We do not rent a client list. We do not use a commission brief to train a public model or to advertise a different business. If the studio introduces a newsletter, it will be opt in, plainly labelled and easy to leave.
6. Our lawful bases
Where the law requires a stated basis for processing, the studio relies on one of the following. A contract basis applies when processing is needed to fulfil an order, a commission or a booking. A legitimate interest basis applies when processing is needed to run the studio, answer enquiries, prevent fraud or keep records, balanced against the rights of the individual. A legal obligation basis applies to bookkeeping, tax and statutory records. A consent basis applies to optional things such as use of an open page day photograph or an opt in mailing list.
Where consent is the basis, it can be withdrawn at any time by writing to creations@daybydaycreations.hair. Withdrawal does not affect work already completed lawfully before the withdrawal. Where a lawful basis depends on a legitimate interest, a person may object and the studio will weigh the objection and explain the outcome in writing.
7. Commission notes and artwork
A commission begins with a written brief. The brief is stored with the order so that the approved thumbnail, the finished page and the proof photograph stay together. Briefs often describe a family room, a first home, a memorial date or a pet, and they can contain personal detail. We treat a brief as confidential studio material rather than as public text.
Reference photographs are kept only as long as they are useful. If a page is finished and approved, the reference image is kept with the archive entry so that a later order can be matched in tone. If a client asks for the reference image to be deleted, we remove it and note the removal on the order record. The finished page and its underdrawing are physical objects and follow the ownership terms of the order, not the rules for digital reference files.
Proof photographs taken by the studio are used to obtain approval and to describe the work in the archive. They are not published on the public website unless a client gives separate written permission. Where permission is given, the permission can be withdrawn later and the studio will remove the image from public pages within a reasonable period.
8. The studio archive
The archive is a working library of finished pages, dates and reference notes. Its purpose is practical. A printed page set is drawn from pages that already exist, and a new commission can be matched to a line weight, a paper tone and a date style that a client already prefers. The archive therefore holds more than a simple customer record.
Archive entries contain the page identifier, the drawing date, the service used, a short description of the subject, the client contact reference and the digital reference scan. They do not contain payment card details. Access is limited to studio staff who need the entry to draw, print, frame or answer a question about an order.
A client may ask what archive entry exists for that client and may ask for the contact reference to be removed, while the page description and drawing date remain as an internal record. Where an entry is removed, the studio keeps a minimal note that the entry was removed so that the archive record stays honest.
9. Payments and billing records
Payments for commissions, printed sets, kits, framing and gift bundles are handled by a payment provider or by studio invoice. The studio does not store complete payment card numbers on this website and does not operate a card terminal that writes card data to the studio archive. The provider returns a confirmation reference, an amount and a date, and that reference is stored with the order.
Invoices and receipts contain a name, a billing address, a description of the service, the amount paid and the tax treatment that applies. These records are kept for the period required by tax and accounting rules. They may be shared with an accountant or a tax authority where the law requires it, and with a bank or provider when a payment dispute must be investigated.
10. Shipping and delivery data
To send a parcel the studio shares a recipient name, a postal address, a telephone number where the carrier requires one, and a package description with the carrier. The carrier uses that information to deliver the parcel and to report a delivery event. Tracking references are stored on the order record so that a client can follow a parcel and so that the studio can answer a question months later.
Where a parcel is damaged or lost, the studio may share photographs of the packing and the contents with the carrier and with an insurer. Where the client has bought a gift page bundle for a third party, the studio shares only the information needed to deliver and will not send marketing to the recipient.
12. Measurement and site statistics
The studio may use a privacy respecting measurement tool to count visits to pages and to learn which articles are useful. Measurement data is aggregated. The studio reads totals such as how many visitors reached the services page in a month, not a list of named individuals.
If a measurement tool relies on a cookie or a similar identifier, the identifier is used only for counting and is not combined with commission records. The studio does not attempt to match a visit to a named client, and it does not pass commission information into a measurement system. Where a visitor uses a browser signal that asks not to be tracked, the studio respects that signal to the extent the measurement tool supports it.
14. Service providers
Service providers act on written instruction and are not permitted to use studio information for their own advertising. Each provider is chosen for a specific job: hosting the static pages, delivering email, taking a payment, carrying a parcel or printing a supplier sheet. The studio reviews the arrangement when a provider changes or when the scope of the work changes.
Providers may process information outside the United States. Where that happens, the studio relies on the safeguards the provider offers, such as standard contractual terms, and keeps a record of the arrangement. A client may ask which category of provider received a specific piece of information and the studio will answer with the category and the purpose rather than a list of internal contacts.
15. How long we keep data
Different records serve different purposes and are kept for different periods. The studio applies the shortest period that still allows the work to be done, a question to be answered and a legal duty to be met.
- Enquiries that do not lead to an order are removed after twelve months.
- Commission briefs, thumbnails and proof records are kept for seven years after the page is finished.
- Archive entries are kept for as long as the archive remains a working reference library.
- Invoices, receipts and tax records are kept for the period required by law, currently seven years.
- Shipping records are kept for three years after delivery.
- Open page day guest lists are removed after the event season ends.
- Marketing consent records are kept until consent is withdrawn, plus one year for proof.
- Server logs are kept for a short rolling period and then discarded.
Where a record is no longer needed, it is deleted or destroyed. Paper records are shredded. Digital records are removed from the working system and from routine backups as the backup cycle rolls forward.
16. How we protect data
The studio is small, and its security measures are sized to that reality. Digital records are held in accounts protected by strong passwords and second factor authentication where the provider supports it. The working computer is kept updated, disk encryption is enabled, and access to the archive is limited to staff who need it.
Paper records, including briefs and packing slips, are kept in a locked cabinet at 363 E 200 N, Logan - 84321-4102, United States (US). Reference photographs are kept in a single studio folder rather than spread across personal devices. When a device is retired, its storage is wiped before disposal.
No system is perfectly secure. If a security incident affects personal information, the studio will investigate, contain the problem, notify affected clients without undue delay where the risk is significant, and report to a regulator where the law requires it. The studio will explain plainly what happened and what a client can do.
17. Privacy for Children
The studio services are intended for adults and for organizations. This website is not directed at children under thirteen and the studio does not knowingly collect personal information from a child under thirteen through the website.
A parent or guardian may commission a page that includes a child as part of a family scene, and may send a photograph for that purpose. In that case the parent or guardian provides the information and controls it. If the studio learns that a child under thirteen has sent personal information without a parent or guardian, the studio will delete the information and the related correspondence.
A parent or guardian who believes that a child has sent information to the studio may write to creations@daybydaycreations.hair or call +16576705494 and ask for removal. The request will be handled without charge and without asking the child to justify the request.
18. Your privacy rights
Subject to local law, a person may ask the studio for the following. The studio will answer within the period the law allows and will explain any exception that applies.
- The right to know whether the studio holds personal information about you.
- The right to receive a copy of that information in a readable form.
- The right to correct information that is inaccurate or incomplete.
- The right to delete information that is no longer needed.
- The right to restrict or object to certain processing.
- The right to withdraw consent where consent is the basis for processing.
- The right to receive certain information in a portable format.
- The right not to be treated unfairly for exercising a privacy right.
California residents have additional rights under state privacy law, including the right to know the categories of information collected, the right to delete, the right to correct and the right to opt out of a sale or share of personal information. The studio does not sell personal information and does not share it for cross context behavioural advertising, so there is no sale or share to opt out of. A California resident may use an authorized agent to make a request where the law permits it.
19. Access, correction and deletion
To make a request, write to creations@daybydaycreations.hair with the subject line Privacy Request, or call +16576705494. Please describe what you want to know, correct or delete and give enough detail for the studio to find the record, such as a commission date or an order number.
For security, the studio may ask for a small amount of confirming detail before releasing personal information. The studio will not ask for a password, a full card number or a government identification number. A request is normally answered within thirty days, and within forty five days where the law allows an extension. If more time is needed, the studio will say why.
Deletion requests are honoured except where a record must be kept for tax, accounting, a legal claim or a security purpose. Where part of a record must be kept, the studio will delete what it can and explain what remains and why. Deleting an archive entry does not recall a parcel that has already been delivered or a page that a client now owns.
20. Studio mail and marketing choices
Transactional messages, such as a thumbnail for approval, a proof photograph, an invoice or a dispatch note, are part of the service and are sent to the address given for the order. These messages are not marketing and cannot be switched off while an order is in progress.
Optional messages, such as a notice about an open page day or a print window, are sent only where a person has opted in. Every optional message includes a plain way to leave the list. Leaving the list does not affect transactional messages for an order already placed. The studio does not buy contact lists and does not add a commission client to a marketing list without a clear opt in.
21. International visitors
The studio is based at 363 E 200 N, Logan - 84321-4102, United States (US), and information is processed in the United States. A visitor from another country should understand that privacy law in the United States may differ from the law at home, and that a request sent from abroad will be handled under the law that applies to the studio plus any mandatory protections that follow the person.
Where a client outside the United States orders a printed page set or a commission, the information needed to draw, print and ship is processed in the United States. Where a transfer requires a safeguard, the studio uses the provider terms that offer one and keeps a note of the arrangement. A visitor may contact the studio with a question about a specific transfer before placing an order.
22. Third party links
This website may link to a carrier tracking page, a payment provider or a reference article. Those pages are not operated by the studio. The studio does not control their content, their cookies or their privacy practices and does not endorse every statement they make. A link is provided for convenience, not as a promise about the destination.
When a visitor leaves this site to follow a link, the privacy notice of the destination applies. The studio encourages visitors to read that notice before providing personal information. The studio is not responsible for the handling of information by a site it does not operate.
23. Changes to this policy
The studio reviews this notice at least once a year and whenever a service changes. A change that affects how information is used or shared will be described at the top of the page with a new date, and where the change is significant the studio will send a short note to clients with an order in progress.
A visitor should check the date at the top of this page to see which version applies. Continued use of the website after a change means the updated notice applies to later visits. Past versions are kept on file and can be provided on request.
24. Questions and complaints
A question about this notice, a request about personal information or a complaint about how information has been handled can be sent to creations@daybydaycreations.hair or raised by telephone at +16576705494. Written correspondence may be posted to Creations DayByDay, LLC, 363 E 200 N, Logan - 84321-4102, United States (US).
The studio aims to answer within five working days and to resolve a complaint within thirty days. If a complaint cannot be resolved directly, the studio will explain the next step available, which may include contacting a supervisory authority in the relevant jurisdiction. A complaint will not affect the standard of service given to a client.
Privacy contact
Creations DayByDay, LLC
363 E 200 N, Logan - 84321-4102, United States (US)
Email: creations@daybydaycreations.hair
Phone: +16576705494
The website and its supporting code are maintained by DayByDay Creations.